Staff training for cafes and restaurants
Turn your menu, display case and website into daily two-minute drills. Allergen answers tracked separately. Station sign-offs a manager can act on.
Join the waitlist
Invites go out in small batches with a 14-day free trial.
Who this is for
Independent cafes, bakeries, delis, coffee bars and full-service restaurants with one to five sites and five to fifty staff. No trainer on payroll. The owner or GM is the training department.
The problem it fixes
Turnover runs above 60 percent a year. The menu changes with the season. The person who knew every ingredient just gave notice. Training lives in a binder nobody opens, and the allergen question gets answered with a guess.
What you upload
- A photo of the display case or menu board
- Your menu PDF
- Your website (we read it, we do not change it)
- Prep sheets, recipe cards and opening checklists
How the vocabulary adapts
Stations are the coffee bar, counter and floor, kitchen prep, and till and open/close. Items are menu items with ingredients, allergens and prices. When something is 86'd, the drill knows.
The daily ritual: The pre-shift drill
Questions your team gets
- A guest asks if the miso toast has sesame. What do you say?
- Which of these three pastries has tree nuts?
- A regular orders a cardamom bun. What do you suggest with it?
- Put the steps for closing the espresso machine in order.
Compliance, kept separate
Illinois, Massachusetts, Michigan, Rhode Island, Virginia and Maryland require allergen awareness training for restaurant staff. Illinois now wants it within 30 days of hire. Trainseed keeps allergen questions required, scores them separately from streaks, and keeps a per-person record you can pull up when someone asks.
Other industries
Retail clothing and specialty
Fabric, fit, care and the story behind each label, drilled before doors open.
Get notifiedBeverage retail
Varietal, region, pairing and the right substitute, for bottle shops and wine bars.
Get notifiedDispensaries
Cultivar, format, onset and dosing, kept current between annual certifications.
Get notifiedGet your first drill out before the next menu change.
Join the waitlist and we will send an invite with a 14-day free trial when your batch opens.